Shipping policy
Processing Time
All orders are hand-blended to order in small batches in Tampa, FL. Please allow 1–3 business days for your order to be prepared before it ships (processing time does not include weekends or holidays). During high-volume periods (holidays, sales, markets), processing may take a little longer — we'll let you know if there's a significant delay.
Shipping Rates
Free shipping on all U.S. orders $40 and over. Orders under $40 ship at a calculated rate at checkout. We currently ship within the United States only. Free local delivery is available within 5 miles of Tampa, FL — select the local delivery option at checkout if it's available for your address.
Delivery Time
Once your order ships, delivery time depends on your location and the carrier. You'll receive a tracking number by email as soon as your order is on its way.
Order Tracking
Tracking information is emailed automatically when your order ships. If you haven't received it within 3 business days of ordering, check your spam folder or contact us.
Lost, Delayed, or Damaged Packages
We are not responsible for delays caused by the carrier once a package has shipped. If your order arrives damaged, please see our Refund Policy for next steps. If a package is marked delivered but you haven't received it, contact us within 7 days so we can look into it with the carrier.
Address Accuracy
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer, but we're happy to help however we can.